Our goal is to provide a fun, safe and dynamic learning environment for students. Please voice concerns, observations or suggestions directly to the appropriate Program Director: If the needed person is not on-site, leave your name and number with the front desk and you will contacted promptly.

Registration
Office hours are 9am-7pm on Monday-Friday by phone, fax, email or in person. Confirmation of class enrollment is made by phone or email 3-5 days in advance of the class start date. Payment in full is expected at time of registration.

Refunds & Class Credits
Tuition is refunded 100% for cancellations made by student 2 weeks prior to class start date; refund requests made within 2 weeks of start date are subject to a 30% fee or 100% of tuition can be applied to another class. Credits are transferable and must be used before July 31 in which they are issued.

Absences
No make-up classes are provided for student absences.

Hours of Operation
The office is open Monday–Friday from 9am–7pm.

Student Drop-off & Pick-up Procedures
Please do not drop off minor students more than 5 minutes prior to class start time and pick them up promptly at the end of class. Minor students will be released from class directly to the lobby or porch under staff supervision and are not allowed to move through the parking lot alone. Parents are asked to wait for students outside or in the lobby. In the event that someone other than a parent is picking up a child, please notify the front desk.

Health Information
For the protection of all, we require that students be in good health without fever, vomit, and/or diarrhea for 24 hours prior to class without the aid of medication. KVPAC will not administer any medicines to students without prior written arrangements and permission from a parent or legal guardian. Students under treatment for attention deficient type disorders should not be taken off their medicinr and sent to KVPAC classes.

Lost & Found
KVPAC is not responsible for personal items or artwork; items are kept for 1 week and then disposed of.

Students with Special Needs or Disabilities
KVPAC makes every effort to reasonably accommodate students with special needs or disabilities with prior arrangement and upon consultation with staff. Requests for accommodation can be made at the time of registration and the appropriate Program Director will follow-up to determine how best to meet the student’s needs.

Food
Typically food and drinks are not provided unless otherwise noted. Students may bring personal snacks and drinks only to designated camps and classes and parents will be notified in advance if this is the case. Food allergies must be noted on the registration form.

Grievances
A representative of the KVPAC Board of Directors will be called upon to arbitrate disagreements between parents & staff if needed.

Discipline and Guidance Practices
Managing student behavior is individualized, consistent and appropriate to the student’s level of understanding. Methods employed are directed toward teaching the student acceptable behavior and self-control. KVPAC staff will only use positive methods of discipline and guidance that will encourage a student’s self-esteem and facilitate self-control.

The following guidelines are used:
1. Praise and encouragement of positive behavior vs. only calling attention to unacceptable behavior.
2. Students are reminded of behavior expectations with clear, positive statements.
3. Student behavior is redirected using positive statements.
4. Brief supervised separation from the activity or group may be used as needed.
Student’s exhibiting behavior resulting in injury to themselves, other students or staff will not be tolerated and will result in immediate corrective measures including but not limited to: consultation with parents; temporary or permanent suspension from class; and other recommendations deemed necessary upon consultation with the Board of Directors.

Dress Code
Students should always be dressed in clothing appropriate for messy Art projects and physical Theater activities. Some materials used will permanently stain clothing and shoes; KVPAC is not responsible for damage. Students and staff are encouraged to wear closed toed shoes. All students need to be able to use the restroom without assistance; please dress them in clothes with fasteners they can manage on their own